1. General Terms and Conditions
1. Use of Our Services
These Terms and Conditions (hereinafter referred to as "Terms") govern the use of the Playimplementationzone online store (hereinafter referred to as the "Store"). By accessing or using the Store's website, the user (hereinafter referred to as the "User") agrees to abide by these Terms. If the User does not agree with any part of these Terms, they should refrain from using the Store. The Store reserves the right to update, modify, or change these Terms at any time without prior notice. Any such changes will be effective immediately upon posting on the website.
2. Registration and Account
To place an order, the User must register on the Store’s website by providing accurate, complete, and up-to-date information. This includes, but is not limited to, name, email address, shipping address, and payment information. The User is responsible for maintaining the accuracy of their account details, as well as for ensuring the confidentiality of their account login credentials, such as the username and password. Any actions taken under the User's account will be considered as actions authorized by the User, and the User is fully responsible for them. The Store is not liable for any loss or damage arising from unauthorized access to the account due to the User’s failure to keep their login credentials secure.
3. Order Placement
An order is considered accepted for processing once it has been confirmed by the Store. The confirmation is provided via email or through an on-site notification, which may include an order number and other relevant details. The Store reserves the right to cancel or refuse an order at its discretion if the ordered items are out of stock, unavailable, or if there are any issues regarding payment or fraud detection. In such cases, the User will be notified promptly, and any payments made will be refunded in full. The Store will not be liable for any losses caused by order cancellations under these circumstances.
4. Payment
Payment for goods and services on the Store’s website is made through the payment systems available on the site, including credit/debit cards, e-wallets, and other payment methods as listed on the Store. All transactions are processed securely, and the Store ensures the protection of payment information through encryption technologies and compliance with applicable privacy regulations. The User agrees to provide valid payment details for all transactions and acknowledges that they are responsible for ensuring that payments are made successfully. If any issues arise during the payment process, the User agrees to promptly contact the support service for assistance.
5. Delivery
The Store offers delivery of goods within the specified timeframes, which will be communicated to the User at the time of order placement. The User is responsible for providing accurate and complete information regarding delivery addresses. The Store is not liable for delays or failures in delivery resulting from incorrect or incomplete address details provided by the User. Delivery times may vary depending on the location and availability of the goods, and any delays caused by external factors such as shipping carrier issues, customs, or weather conditions will not be the responsibility of the Store. In the event of a delivery issue, the User must contact the Store's support service for assistance.
6. Return and Exchange
The User has the right to return or exchange goods in accordance with the applicable laws and the Store's policies. Goods can be returned within 14 days of receipt if they are of proper quality, unused, and in their original condition (including packaging). If the goods are defective, the User may request a return or exchange within a period specified by the law of the relevant jurisdiction. The User must provide proof of purchase, such as an order confirmation email, when requesting a return or exchange. The Store will process return and exchange requests in accordance with the applicable consumer protection laws, and refunds will be issued to the original payment method unless otherwise agreed.
7. Limitation of Liability
The Store is not liable for any direct or indirect damages, losses, or costs incurred by the User as a result of using, or being unable to use, the website, including but not limited to losses due to incorrect or incomplete information, unauthorized access to the account, or technical issues. While the Store strives to ensure the accuracy of all content on the website, it does not guarantee the availability, completeness, or error-free operation of the site at all times. The Store is not responsible for any loss of data, interruption of service, or delay in processing orders. The User agrees to use the Store’s website at their own risk.
8. Changes to the Terms and Conditions
The Store reserves the right to make changes or updates to these Terms at any time without prior notice. Any modifications to these Terms will be posted on the website, and the revised Terms will become effective immediately upon publication. It is the responsibility of the User to regularly review the Terms to ensure they are aware of any changes. Continued use of the website after any updates to the Terms will be considered as acceptance of the revised Terms.
9. Contact Information
For any questions, concerns, or suggestions regarding these Terms and Conditions, or if the User requires assistance with an order, they may contact the Store’s support team using the contact details provided on the website. The Store aims to respond to all inquiries promptly and resolve any issues to the satisfaction of the User. The support service can be reached via email, phone, or live chat, depending on the method available on the site.
By using the Store, the User acknowledges that they have read, understood, and agreed to these Terms and Conditions.
Metro Arturo Soria L4 - Autobús Línea 70, C. de Arturo
Soria, 126, Cdad. Lineal, 28043 Madrid, Spain
+341215843600